Shipping policy

Order Processing

All orders are processed and shipped within 7 business days from the date your order is placed. Once your order has been dispatched, you will receive a shipping confirmation and, where available, tracking information.

Shipping Locations

We proudly ship to customers:

• Within the European Union (EU)

• Internationally (outside the EU)

Shipping times after dispatch may vary depending on your location, customs processing, and the shipping carrier.

Customs & Import Duties

For international orders outside the EU, customers are responsible for any applicable customs duties, import taxes, or additional fees imposed by their country's customs authorities.

Delivery Delays

While we strive to dispatch every order within 7 business days, occasional delays may occur due to high order volumes, public holidays, customs clearance, or circumstances beyond our control. We appreciate your patience and understanding in such cases.

Damaged Shipments

If your order arrives damaged during transit, please contact us within 24 hours of delivery with clear photographic or video evidence of the damage, the product, and the packaging. Eligible claims will be reviewed in accordance with our Return & Refund Policy.

If you have any questions regarding shipping or your order, please don't hesitate to contact us. We're always happy to help.